IndiGo Air Hostess Lifts Spirits During Dense Fog Delay

New Delhi, January 1, 2026: A routine travel disruption was turned into a heartwarming memory on January 1, 2026, as an IndiGo flight attendant was observed using humor to calm frustrated passengers. Due to the severe dense fog covering North India, the flight, which was originally destined for Amritsar, was diverted back to Delhi after being unable to land. As the aircraft sat on the tarmac, the atmosphere of tension was lifted by a cabin crew member who broke the ice with a spontaneous and lighthearted speech in Punjabi.

“Amritsari Kulche” and Relatable Banter

The viral video, shared by Instagram user Baldeep Singh (@food_mehkma), captures the air hostess engaging in playful banter about local delicacies. She was heard jokingly complaining to the passengers, “Ye lo yaha kulche khani si, tussi chole bhature ke liye baithe ho?” (I wanted to eat kulche, and you’re here talking about chole bhature?). Her witty remark about the unexpected change in meal plans—and her candid admission of “Mereko ghar jana hai” (I want to go home)—immediately resonated with the tired travelers, transforming their annoyance into laughter.

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A Local Connection and Standing Ovation

The interaction took a more personal turn when a passenger asked if the attendant was herself from Amritsar. Upon her positive response, several children on board were observed shouting “Assi bhi!” (We too!), indicating they were from the same neighborhood. This shared cultural bond and the crew’s calm demeanor led to a rare scene of collective joy during a travel crisis. The video concludes with the sound of applause and cheers from the passengers, a stark contrast to the usual scenes of chaos seen at airports during the fog season.

Praise for Calm Conflict Management

The video has since amassed over 5.5 million views, with netizens praising the flight attendant for her exceptional “people skills.” It was remarked by many commenters that while technical delays are inevitable, the way they are communicated makes all the difference. The IndiGo staff was lauded for being “extremely kind and cooperative” despite the operational challenges posed by the 400+ AQI and low visibility conditions in Delhi. This incident has been highlighted as a prime example of how a touch of regional language and humor can serve as a powerful tool in conflict resolution.

Humanizing the Skies in 2026

As 2026 begins with challenging weather for the aviation sector, this “Punjabi banter” video stands out as a reminder of the human element in air travel. It was noted by travel experts that such organic moments of empathy help in rebuilding the trust that is often lost during mass cancellations. For the passengers on that diverted flight, the delay will likely be remembered not for the missed landing, but for the laughter shared over the thought of Amritsari kulche. The attendant’s ability to remain cheerful despite the crisis has made her the internet’s latest favorite “hospitality hero.”