IndiGo Flight Delay at Pune Airport Captures Passenger Fury

New Delhi, November 18, 2025: A major disruption was recently experienced by travelers at Pune Airport, as an IndiGo flight delay sparked widespread outrage. The frustration of affected passengers was clearly captured in a video which subsequently went viral across social media platforms. The incident, involving flight 6E 361 scheduled for Bengaluru, was subjected to a delay of approximately five hours, and the cause was later confirmed to be related to Flight Duty Time Limitations (FDTL).

The chaos that unfolded was documented in footage where passengers were seen gathered inside the aircraft, and demands for an explanation were made to the crew. It was reported that the pilot, following aviation safety regulations, was obliged to refuse to operate the flight, as his permissible working hours had expired. This action, while being in strict compliance with safety norms, was met with heated resistance from those whose travel plans had been severely impacted.

The video circulated online, and a passenger was even observed imploring the pilot for clarification, only for the cockpit door to be closed in response. This perceived lack of communication significantly contributed to the escalating anger of the travelers. Concerns were voiced by passengers that they were left stranded without adequate refreshments or necessary information throughout the prolonged waiting period.

In the aftermath of the footage gaining traction, a statement was issued by IndiGo. The airline confirmed that the delay was caused by operational reasons connected to FDTL rules. An apology was conveyed for the inconvenience that was incurred by the customers. Furthermore, assurance was provided that the customers were kept informed about the delay, and assistance was rendered by the airline’s team during the entire ordeal.

The strict regulations concerning duty hours for pilots are enforced globally to ensure passenger safety, a point was emphasized by aviation experts in defense of the pilot’s decision. However, the incident has inevitably led to questions being raised about the airline’s scheduling and contingency planning. The necessity for better communication during such operational hold-ups has been highlighted by the passengers’ experience, ensuring that such scenes of unrest are not repeated in the future.