
New Delhi, December 09, 2025: A disturbing video showing a Rapido bike-taxi rider struggling to manage an allegedly intoxicated and unconscious woman passenger has gone viral, triggering a massive public conversation about late-night safety and the responsibility of ride-hailing services. The incident, reportedly from the Mangolpuri area of Delhi, highlights the complex challenges faced by riders and the extreme vulnerability of passengers in such a state.
The clip, widely circulated across social media platforms, captures the stressful moments as the Rapido rider, identified only by his role, tries desperately to prevent the woman from falling off the bike. The woman appears completely slumped and unresponsive, unable to maintain her balance on the pillion seat. The rider can be seen holding her with one arm while trying to control the two-wheeler.
Eyewitnesses, including the person filming the incident, can be heard shouting, suggesting the rider should let her go or allow her to fall. However, the rider, seemingly prioritizing her safety, continues to hold her until he manages to bring the bike to a halt and carefully helps her slide down to the side of the road, ensuring she does not hit the pavement with full force. At this point, the woman remains mostly collapsed on the ground, and the video ends, leaving her final status and the rider’s subsequent actions unknown.
The video has drawn intense and mixed reactions online.
This unfortunate event underscores the urgent need for clearer, more comprehensive protocols for ride-sharing platforms when dealing with passengers who are physically unable to travel safely. Riders, often navigating high-pressure situations, require better training on how to handle medical or intoxication-related emergencies. Should they call the police, contact the nearest hospital, or reach out to the customer’s emergency contact?
Ultimately, the video is a stark reminder of the shared responsibility—from the platform and its riders to the public and passengers themselves—to ensure a safe commuting environment for everyone, especially for the most vulnerable. It calls for better community support and a swift response mechanism to prevent a night out from turning into a severe safety crisis.